/* ==========================================================================
   Provident — site styles
   Editorial, paper-and-ink system. One accent. No gradients-for-the-sake-of-it.
   ========================================================================== */

:root {
  --paper: #f5f2ea;
  --paper-2: #ece7db;
  --card: #fbfaf6;
  --ink: #15171a;
  --ink-2: #2a2d32;
  --muted: #4b4f56;
  --line: #d9d2c3;
  --line-soft: #e6e0d2;
  --accent: #0e5a47;        /* deep signal green */
  --accent-ink: #0a4537;
  --accent-soft: #dce9e2;
  --flag: #c2410c;          /* used sparingly: live dots, highlights */
  --flag-soft: #f6e3d6;

  --serif: "Newsreader", "Iowan Old Style", Georgia, serif;
  --sans: "Geist", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;
  --mono: "Geist Mono", ui-monospace, "SF Mono", Menlo, monospace;

  --maxw: 1180px;
  --gutter: clamp(16px, 4vw, 40px);
  --radius: 14px;
  --radius-sm: 8px;
  --shadow: 0 1px 0 rgba(21, 23, 26, 0.04), 0 12px 32px -18px rgba(21, 23, 26, 0.28);
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } }

body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--sans);
  font-size: 18px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  overflow-x: hidden;
}

img, svg { display: block; max-width: 100%; }
a { color: inherit; }
::selection { background: var(--accent); color: var(--paper); }

:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 3px;
  border-radius: 4px;
}

.skip {
  position: absolute; left: -999px; top: 8px;
  background: var(--ink); color: var(--paper); padding: 10px 14px; border-radius: 8px; z-index: 100;
}
.skip:focus { left: 8px; }

.wrap { max-width: var(--maxw); margin: 0 auto; padding: 0 var(--gutter); }

/* ---------- Type ---------- */
h1, h2, h3 { font-family: var(--serif); font-weight: 400; letter-spacing: -0.015em; line-height: 1.08; margin: 0; }
h1 { font-size: clamp(2.5rem, 5.2vw, 4.4rem); letter-spacing: -0.025em; }
h2 { font-size: clamp(2rem, 4.2vw, 3.2rem); }
h3 { font-size: 1.45rem; line-height: 1.2; }
em, .ital { font-style: italic; }
p { margin: 0 0 1em; }
.lede { font-size: clamp(1.08rem, 1.6vw, 1.25rem); color: var(--ink-2); max-width: 38em; }
.muted { color: var(--muted); }

.eyebrow {
  font-family: var(--sans);
  font-size: 15px;
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--accent);
  display: inline-flex; align-items: center; gap: 10px;
  margin-bottom: 20px;
}
.eyebrow::before { content: ""; width: 18px; height: 1px; background: currentColor; }

/* ---------- Buttons ---------- */
.btn {
  --b: var(--ink);
  display: inline-flex; align-items: center; justify-content: center; gap: 10px;
  font: 500 15.5px/1 var(--sans);
  padding: 15px 22px;
  border-radius: 999px;
  border: 1px solid var(--b);
  background: var(--b);
  color: var(--paper);
  text-decoration: none;
  cursor: pointer;
  transition: transform .15s ease, background .15s ease, color .15s ease;
  white-space: nowrap;
}
.btn:hover { transform: translateY(-1px); background: var(--accent); border-color: var(--accent); }
.btn .arr { transition: transform .15s ease; }
.btn:hover .arr { transform: translateX(3px); }
.btn.ghost { background: transparent; color: var(--ink); }
.btn.ghost:hover { background: var(--ink); color: var(--paper); border-color: var(--ink); }
.btn.small { padding: 11px 16px; font-size: 14.5px; }
.link-arrow { font-weight: 500; text-decoration: none; border-bottom: 1px solid var(--line); padding-bottom: 2px; }
.link-arrow:hover { border-color: var(--ink); }

/* ---------- Header ---------- */
.site-header {
  position: sticky; top: 0; z-index: 50;
  background: color-mix(in srgb, var(--paper) 88%, transparent);
  backdrop-filter: saturate(1.2) blur(10px);
  -webkit-backdrop-filter: saturate(1.2) blur(10px);
  border-bottom: 1px solid transparent;
  transition: border-color .2s ease;
}
.site-header.scrolled { border-bottom-color: var(--line); }
.nav { display: flex; align-items: center; justify-content: space-between; height: 72px; gap: 24px; }

.brand { display: inline-flex; align-items: center; gap: 10px; text-decoration: none; }
.brand-mark { width: 30px; height: 30px; }
.brand-name { font-family: var(--serif); font-size: 1.6rem; letter-spacing: -0.02em; line-height: 1; }

.nav-links { display: flex; align-items: center; gap: 30px; list-style: none; margin: 0; padding: 0; }
.nav-links a { text-decoration: none; font-size: 16px; color: var(--ink-2); }
.nav-links a:hover { color: var(--accent); }
.nav-cta { display: flex; align-items: center; gap: 12px; }

.menu-btn {
  display: none; background: none; border: 1px solid var(--line); border-radius: 999px;
  width: 44px; height: 44px; align-items: center; justify-content: center; cursor: pointer; color: var(--ink);
}
.menu-btn span, .menu-btn span::before, .menu-btn span::after {
  display: block; width: 16px; height: 1.5px; background: currentColor; position: relative; transition: transform .2s ease;
}
.menu-btn span::before, .menu-btn span::after { content: ""; position: absolute; left: 0; }
.menu-btn span::before { top: -5px; }
.menu-btn span::after { top: 5px; }
.menu-open .menu-btn span { background: transparent; }
.menu-open .menu-btn span::before { transform: translateY(5px) rotate(45deg); }
.menu-open .menu-btn span::after { transform: translateY(-5px) rotate(-45deg); }

.mobile-menu { display: none; }

@media (max-width: 920px) {
  .nav-links, .nav-cta .btn.ghost { display: none; }
  .menu-btn { display: inline-flex; }
  .mobile-menu {
    display: block; position: fixed; inset: 72px 0 0 0; background: var(--paper);
    padding: 24px var(--gutter) 40px; transform: translateY(-8px); opacity: 0; pointer-events: none;
    transition: opacity .2s ease, transform .2s ease; overflow-y: auto; z-index: 49;
  }
  .menu-open .mobile-menu { opacity: 1; transform: none; pointer-events: auto; }
  .mobile-menu a.m-link {
    display: block; font-family: var(--serif); font-size: 2rem; text-decoration: none;
    padding: 12px 0; border-bottom: 1px solid var(--line-soft);
  }
  .mobile-menu .btn { margin-top: 28px; width: 100%; }
}
@media (max-width: 420px) { .nav-cta .btn { display: none; } }

/* ---------- Sections ---------- */
section { padding: clamp(72px, 10vw, 128px) 0; position: relative; }
.section-head { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: end; margin-bottom: 56px; }
.section-head .lede { margin: 0; }
@media (max-width: 860px) { .section-head { grid-template-columns: 1fr; gap: 20px; margin-bottom: 40px; } }
.rule { border: 0; border-top: 1px solid var(--line); margin: 0; }

/* ---------- Hero ---------- */
.hero { padding: clamp(40px, 7vw, 88px) 0 clamp(64px, 8vw, 104px); }
.hero-grid { display: grid; grid-template-columns: 1.05fr 1fr; gap: clamp(32px, 5vw, 72px); align-items: center; }
.hero h1 em { color: var(--accent); }
.hero .lede { margin: 28px 0 36px; }
.hero-actions { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }
.hero-proof { display: flex; flex-wrap: wrap; gap: 10px 28px; margin-top: 40px; padding-top: 24px; border-top: 1px solid var(--line); }
.hero-proof div { font-size: 14px; color: var(--muted); display: flex; gap: 8px; align-items: baseline; }
.hero-proof strong { font-family: var(--serif); font-weight: 400; font-size: 1.5rem; color: var(--ink); }
@media (max-width: 960px) { .hero-grid { grid-template-columns: 1fr; } }

/* Transcript card — the signature visual */
.transcript {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
  font-size: 15px;
}
.t-bar {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 14px 18px; border-bottom: 1px solid var(--line-soft);
  font-family: var(--mono); font-size: 12px; color: var(--muted);
}
.live { display: inline-flex; align-items: center; gap: 8px; color: var(--ink); }
.live::before {
  content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--flag);
  box-shadow: 0 0 0 0 rgba(194, 65, 12, .5); animation: pulse 2s infinite;
}
@keyframes pulse { 70% { box-shadow: 0 0 0 8px rgba(194, 65, 12, 0); } 100% { box-shadow: 0 0 0 0 rgba(194, 65, 12, 0); } }
@media (prefers-reduced-motion: reduce) { .live::before { animation: none; } }

.t-body { padding: 18px; display: flex; flex-direction: column; gap: 14px; min-height: 330px; }
.t-line { display: grid; grid-template-columns: 74px 1fr; gap: 12px; opacity: 0; transform: translateY(6px); transition: opacity .4s ease, transform .4s ease; }
.t-line.in { opacity: 1; transform: none; }
.t-who { font-family: var(--mono); font-size: 12.5px; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); padding-top: 3px; }
.t-who.agent { color: var(--accent); }
.t-text { color: var(--ink-2); }
.tag {
  display: inline-block; font-family: var(--mono); font-size: 12.5px; letter-spacing: .03em;
  padding: 3px 8px; border-radius: 999px; margin: 6px 6px 0 0;
  background: var(--paper-2); color: var(--ink-2); border: 1px solid var(--line-soft);
}
.tag.g { background: var(--accent-soft); color: var(--accent-ink); border-color: transparent; }
.tag.o { background: var(--flag-soft); color: #8a2f09; border-color: transparent; }

.t-summary { border-top: 1px dashed var(--line); background: var(--paper); padding: 16px 18px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.t-summary div { font-size: 13px; color: var(--muted); }
.t-summary b { display: block; font-weight: 500; color: var(--ink); font-size: 14.5px; }
@media (max-width: 520px) {
  .t-line { grid-template-columns: 1fr; gap: 2px; }
  .t-summary { grid-template-columns: 1fr 1fr; }
}

/* ---------- Problem strip ---------- */
.leaks { background: var(--ink); color: var(--paper); }
.leaks .eyebrow { color: #9fd1bf; }
.leaks h2 { max-width: 16em; }
.leaks h2 em { color: #9fd1bf; }
.leak-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 0; margin-top: 56px; border-top: 1px solid #33363c; }
.leak { padding: 28px 24px 8px 0; border-right: 1px solid #33363c; margin-right: 24px; }
.leak:last-child { border-right: 0; margin-right: 0; }
.leak .n { font-family: var(--mono); font-size: 12px; color: #8b8f96; }
.leak h3 { font-size: 1.35rem; margin: 14px 0 10px; color: var(--paper); }
.leak p { color: #b9bcc2; font-size: 17px; }
@media (max-width: 900px) {
  .leak-grid { grid-template-columns: 1fr 1fr; }
  .leak { border-right: 0; margin-right: 0; padding-right: 0; border-bottom: 1px solid #33363c; }
}
@media (max-width: 560px) { .leak-grid { grid-template-columns: 1fr; } }

/* ---------- Services ---------- */
.svc-tabs { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 28px; }
.svc-tab {
  font: 500 15px/1 var(--sans); padding: 12px 18px; border-radius: 999px; cursor: pointer;
  background: transparent; border: 1px solid var(--line); color: var(--ink-2);
}
.svc-tab[aria-selected="true"] { background: var(--ink); color: var(--paper); border-color: var(--ink); }
.svc-tab small { font-family: var(--mono); font-size: 11px; opacity: .6; margin-left: 6px; }

.svc-panel { display: none; }
.svc-panel.active { display: block; animation: fade .3s ease; }
@keyframes fade { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }
.svc-intro { display: grid; grid-template-columns: 1fr 1.3fr; gap: 40px; padding: 28px 0 32px; border-top: 1px solid var(--line); }
.svc-intro h3 { font-size: clamp(1.7rem, 3vw, 2.3rem); }
.svc-intro p { color: var(--ink-2); margin: 0; }
@media (max-width: 760px) { .svc-intro { grid-template-columns: 1fr; gap: 14px; } }

.svc-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
@media (max-width: 960px) { .svc-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 620px) { .svc-grid { grid-template-columns: 1fr; } }
.svc {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--radius);
  padding: 26px; display: flex; flex-direction: column; gap: 12px;
  transition: border-color .2s ease, transform .2s ease;
}
.svc:hover { border-color: var(--ink); transform: translateY(-2px); }
.svc .ico { width: 40px; height: 40px; border-radius: 10px; background: var(--accent-soft); color: var(--accent); display: grid; place-items: center; }
.svc .ico svg { width: 22px; height: 22px; }
.svc h4 { font-family: var(--serif); font-weight: 400; font-size: 1.4rem; margin: 6px 0 0; line-height: 1.2; }
.svc p { color: var(--muted); font-size: 17px; margin: 0; }
.svc ul { list-style: none; padding: 0; margin: 4px 0 0; display: grid; gap: 6px; font-size: 14.5px; color: var(--ink-2); }
.svc li { display: flex; gap: 8px; }
.svc li::before { content: "—"; color: var(--accent); }
.svc .new { align-self: flex-start; font-family: var(--mono); font-size: 10.5px; letter-spacing: .06em; text-transform: uppercase; color: var(--flag); }

/* ---------- Intelligence feature ---------- */
.ci { background: var(--paper-2); }
.ci-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: clamp(32px, 5vw, 72px); align-items: center; }
@media (max-width: 960px) { .ci-grid { grid-template-columns: 1fr; } }
.ci-list { list-style: none; padding: 0; margin: 32px 0 0; display: grid; gap: 0; }
.ci-list li { display: grid; grid-template-columns: 34px 1fr; gap: 14px; padding: 18px 0; border-top: 1px solid var(--line); }
.ci-list .n { font-family: var(--mono); font-size: 12px; color: var(--accent); padding-top: 4px; }
.ci-list b { font-weight: 500; display: block; margin-bottom: 2px; }
.ci-list span { color: var(--muted); font-size: 17px; }

.report { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 24px; }
.report-head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; margin-bottom: 20px; flex-wrap: wrap; }
.report-head h4 { margin: 0; font-family: var(--serif); font-weight: 400; font-size: 1.35rem; }
.report-head span { font-family: var(--mono); font-size: 12px; color: var(--muted); }
.kpis { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-bottom: 22px; }
.kpi { border: 1px solid var(--line-soft); border-radius: var(--radius-sm); padding: 14px; background: var(--paper); }
.kpi small { font-size: 12.5px; color: var(--muted); display: block; }
.kpi b { font-family: var(--serif); font-weight: 400; font-size: 1.8rem; line-height: 1.2; }
.kpi i { display: block; font-style: normal; font-family: var(--mono); font-size: 11.5px; color: var(--accent); }
.bars { display: grid; gap: 10px; margin-bottom: 22px; }
.bar-row { display: grid; grid-template-columns: 130px 1fr 38px; gap: 12px; align-items: center; font-size: 14px; }
.bar { height: 8px; background: var(--paper-2); border-radius: 99px; overflow: hidden; }
.bar i { display: block; height: 100%; background: var(--accent); border-radius: 99px; width: 0; transition: width 1.1s cubic-bezier(.2,.7,.2,1); }
.bar-row:nth-child(4) .bar i { background: var(--flag); }
.bar-row span:last-child { font-family: var(--mono); font-size: 12px; color: var(--muted); text-align: right; }
.insight { border-left: 2px solid var(--flag); padding: 4px 0 4px 14px; font-size: 15px; color: var(--ink-2); }
.insight b { font-weight: 500; }
.sample-note { font-family: var(--mono); font-size: 11px; color: var(--muted); margin-top: 14px; }
@media (max-width: 520px) {
  .kpis { grid-template-columns: 1fr 1fr; }
  .bar-row { grid-template-columns: 96px 1fr 34px; font-size: 13px; }
}

/* ---------- Industries ---------- */
.ind-grid { display: grid; grid-template-columns: repeat(4, 1fr); border-top: 1px solid var(--line); border-left: 1px solid var(--line); }
.ind { text-decoration: none; color: inherit; transition: background .2s ease; border-right: 1px solid var(--line); border-bottom: 1px solid var(--line); padding: 26px 22px 22px; min-height: 180px; display: flex; flex-direction: column; }
.ind[href]:hover { background: var(--card); }
.ind[href]:hover .ex { text-decoration: underline; }
.ind h4 { font-family: var(--serif); font-weight: 400; font-size: 1.35rem; margin: 0 0 8px; }
.ind p { font-size: 16.5px; color: var(--muted); margin: 0; }
.ind .ex { margin-top: auto; padding-top: 16px; font-family: var(--sans); font-size: 15px; font-weight: 600; color: var(--accent); }
@media (max-width: 960px) { .ind-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 520px) { .ind-grid { grid-template-columns: 1fr; } .ind { min-height: 0; } }

/* ---------- Process ---------- */
.steps { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; counter-reset: s; }
@media (max-width: 960px) { .steps { grid-template-columns: 1fr 1fr; } }
@media (max-width: 560px) { .steps { grid-template-columns: 1fr; } }
.step { padding: 26px 0 0; border-top: 2px solid var(--ink); }
.step .when { font-family: var(--sans); font-size: 15px; font-weight: 600; color: var(--accent); }
.step h3 { margin: 10px 0 10px; }
.step p { color: var(--ink-2); font-size: 17px; }
.step .out { font-size: 14px; color: var(--muted); border-top: 1px solid var(--line); padding-top: 12px; margin-top: 4px; }
.step .out b { color: var(--ink); font-weight: 500; }

/* ---------- Safeguards ---------- */
.guards { background: var(--ink); color: var(--paper); }
.guards .eyebrow { color: #9fd1bf; }
.guards .lede { color: #c7cad0; }
.guard-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1px; background: #33363c; border: 1px solid #33363c; border-radius: var(--radius); overflow: hidden; }
.guard { background: var(--ink); padding: 28px; }
.guard svg { width: 26px; height: 26px; color: #9fd1bf; margin-bottom: 16px; }
.guard h4 { font-family: var(--serif); font-weight: 400; font-size: 1.35rem; margin: 0 0 8px; color: var(--paper); }
.guard p { color: #b9bcc2; font-size: 17px; margin: 0; }
@media (max-width: 900px) { .guard-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 580px) { .guard-grid { grid-template-columns: 1fr; } }

/* ---------- Pricing ---------- */
.plans { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; align-items: stretch; }
@media (max-width: 960px) { .plans { grid-template-columns: 1fr; max-width: 560px; } }
.plan { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 30px; display: flex; flex-direction: column; }
.plan.feat { border-color: var(--ink); box-shadow: var(--shadow); position: relative; }
.plan.feat::before {
  content: "Best fit for most businesses"; position: absolute; top: -12px; left: 28px;
  background: var(--ink); color: var(--paper); font-family: var(--mono); font-size: 11px; letter-spacing: .04em;
  padding: 5px 10px; border-radius: 999px;
}
.plan .tier { font-family: var(--sans); font-size:  14px; font-weight: 600; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); }
.plan h3 { margin: 10px 0 6px; }
.plan .price { font-family: var(--serif); font-size: 2.8rem; line-height: 1.1; margin: 14px 0 2px; }
.plan .price small { font-family: var(--sans); font-size: 15px; color: var(--muted); }
.plan .terms { font-size: 15.5px; color: var(--muted); margin-bottom: 20px; }
.plan ul { list-style: none; padding: 0; margin: 0 0 26px; display: grid; gap: 10px; font-size: 17px; }
.plan li { display: grid; grid-template-columns: 18px 1fr; gap: 10px; }
.plan li svg { width: 18px; height: 18px; color: var(--accent); margin-top: 3px; }
.plan .btn { margin-top: auto; }

.addons { margin-top: 16px; display: grid; grid-template-columns: 1.2fr 1fr 1fr; gap: 16px; }
@media (max-width: 960px) { .addons { grid-template-columns: 1fr; max-width: 560px; } }
.addon { border: 1px dashed var(--line); border-radius: var(--radius); padding: 22px 24px; display: flex; justify-content: space-between; gap: 16px; align-items: flex-start; }
.addon h4 { margin: 0 0 4px; font-weight: 500; font-size: 16px; }
.addon p { margin: 0; font-size: 14.5px; color: var(--muted); }
.addon .p { font-family: var(--serif); font-size: 1.4rem; white-space: nowrap; }
.guarantee { margin-top: 28px; display: flex; gap: 14px; align-items: flex-start; font-size: 17px; color: var(--ink-2); max-width: 760px; }
.guarantee svg { flex: none; width: 22px; height: 22px; color: var(--accent); margin-top: 2px; }

/* ---------- FAQ ---------- */
.faq-grid { display: grid; grid-template-columns: 1fr 1.6fr; gap: clamp(32px, 6vw, 96px); }
@media (max-width: 860px) { .faq-grid { grid-template-columns: 1fr; } }
details { border-top: 1px solid var(--line); }
details:last-child { border-bottom: 1px solid var(--line); }
summary {
  list-style: none; cursor: pointer; padding: 22px 40px 22px 0; position: relative;
  font-family: var(--serif); font-size: 1.3rem; line-height: 1.3;
}
summary::-webkit-details-marker { display: none; }
summary::after {
  content: ""; position: absolute; right: 6px; top: 50%; width: 12px; height: 12px; margin-top: -6px;
  background:
    linear-gradient(currentColor, currentColor) center / 12px 1.5px no-repeat,
    linear-gradient(currentColor, currentColor) center / 1.5px 12px no-repeat;
  transition: transform .2s ease;
}
details[open] summary::after { transform: rotate(45deg); }
details .a { padding: 0 40px 24px 0; color: var(--ink-2); }
details .a p:last-child { margin: 0; }

/* ---------- Contact ---------- */
.contact { background: var(--paper-2); }
.contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; align-items: start; }
@media (max-width: 960px) { .contact-grid { grid-template-columns: 1fr; } }
.panel { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); overflow: hidden; }
.panel-head { padding: 18px 22px; border-bottom: 1px solid var(--line-soft); display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.panel-head h3 { font-size: 1.3rem; }
.panel-head span { font-family: var(--mono); font-size: 11.5px; color: var(--muted); }

/* Guided intake (scripted, no AI calls — honest by design) */
.chat { display: flex; flex-direction: column; height: 520px; }
.chat-log { flex: 1; overflow-y: auto; padding: 20px 22px; display: flex; flex-direction: column; gap: 12px; scroll-behavior: smooth; }
.msg { max-width: 86%; padding: 11px 15px; border-radius: 16px; font-size: 15.5px; line-height: 1.5; animation: fade .25s ease; }
.msg.bot { background: var(--paper); border: 1px solid var(--line-soft); border-bottom-left-radius: 4px; align-self: flex-start; }
.msg.me { background: var(--ink); color: var(--paper); border-bottom-right-radius: 4px; align-self: flex-end; }
.typing { display: inline-flex; gap: 4px; padding: 14px 16px; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--muted); animation: blink 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: .2s; } .typing i:nth-child(3) { animation-delay: .4s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
.chips { display: flex; flex-wrap: wrap; gap: 8px; padding: 14px 22px 18px; border-top: 1px solid var(--line-soft); min-height: 68px; }
.chip {
  font: 500 14.5px/1.2 var(--sans); padding: 10px 14px; border-radius: 999px; cursor: pointer;
  background: var(--card); border: 1px solid var(--line); color: var(--ink);
}
.chip:hover { border-color: var(--ink); }
.chip.primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.chat-input { display: flex; gap: 8px; width: 100%; }
.chat-input input { flex: 1; min-width: 0; }

/* Form */
form.lead { padding: 22px; display: grid; gap: 16px; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 560px) { .row2 { grid-template-columns: 1fr; } }
label { display: grid; gap: 6px; font-size: 16px; font-weight: 500; color: var(--ink-2); }
label .opt { font-weight: 400; color: var(--muted); }
input, select, textarea {
  font: 400 17px/1.4 var(--sans); color: var(--ink);
  background: var(--paper); border: 1px solid var(--line); border-radius: 10px;
  padding: 12px 14px; width: 100%;
  transition: border-color .15s ease, background .15s ease;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); background: #fff; box-shadow: 0 0 0 3px var(--accent-soft); }
textarea { min-height: 112px; resize: vertical; }
.hp { position: absolute; left: -5000px; }
.form-foot { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; }
.form-foot small { color: var(--muted); font-size: 14.5px; max-width: 26em; }
.form-status { font-size: 15px; padding: 12px 14px; border-radius: 10px; display: none; }
.form-status.ok { display: block; background: var(--accent-soft); color: var(--accent-ink); }
.form-status.err { display: block; background: var(--flag-soft); color: #8a2f09; }

.direct { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin-top: 24px; }
@media (max-width: 760px) { .direct { grid-template-columns: 1fr; } }
.direct a, .direct div {
  display: block; text-decoration: none; padding: 20px 22px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--card);
}
.direct a:hover { border-color: var(--ink); }
.direct small { display: block; font-family: var(--mono); font-size: 11.5px; color: var(--muted); text-transform: uppercase; letter-spacing: .06em; margin-bottom: 6px; }
.direct b { font-weight: 500; }

/* ---------- Footer ---------- */
.site-footer { background: var(--ink); color: #c7cad0; padding: 72px 0 36px; font-size: 15px; }
.site-footer .brand-name { color: var(--paper); }
.foot-grid { display: grid; grid-template-columns: 1.6fr 1fr 1fr 1fr; gap: 40px; }
@media (max-width: 860px) { .foot-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 480px) { .foot-grid { grid-template-columns: 1fr; } }
.site-footer h5 { font-family: var(--mono); font-weight: 400; font-size: 12px; text-transform: uppercase; letter-spacing: .08em; color: #8b8f96; margin: 0 0 14px; }
.site-footer ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.site-footer a { text-decoration: none; color: #c7cad0; }
.site-footer a:hover { color: var(--paper); }
.foot-big { font-family: var(--serif); font-size: clamp(2rem, 5vw, 3.6rem); color: var(--paper); line-height: 1.05; margin: 0 0 40px; max-width: 14em; }
.foot-big a { color: #9fd1bf; text-decoration: underline; text-decoration-thickness: 1px; text-underline-offset: 6px; }
.foot-base { margin-top: 56px; padding-top: 24px; border-top: 1px solid #33363c; display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; font-size: 13.5px; color: #8b8f96; }

/* ---------- Legal pages ---------- */
.legal { padding: clamp(48px, 7vw, 96px) 0; }
.legal .wrap { max-width: 760px; }
.legal h1 { font-size: clamp(2.4rem, 5vw, 3.6rem); margin-bottom: 12px; }
.legal h2 { font-size: 1.6rem; margin: 40px 0 12px; }
.legal p, .legal li { color: var(--ink-2); }
.legal .updated { font-family: var(--mono); font-size: 12px; color: var(--muted); margin-bottom: 36px; }

/* ---------- Reveal ---------- */
.reveal { opacity: 0; transform: translateY(14px); transition: opacity .6s ease, transform .6s ease; }
.reveal.in { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) { .reveal { opacity: 1; transform: none; transition: none; } }
.no-js .reveal { opacity: 1; transform: none; }

.reassure { margin: 18px 0 0; font-size: 14.5px; color: var(--muted); }

/* ==========================================================================
   v2 — built for owners who want it done for them
   ========================================================================== */
.topbar { background: var(--ink); color: #d6d8dc; font-size: 15px; }
.topbar-in { display: flex; justify-content: space-between; align-items: center; gap: 16px; min-height: 40px; }
.topbar a { color: var(--paper); font-weight: 600; text-decoration: none; letter-spacing: .01em; }
.topbar a:hover { text-decoration: underline; }
@media (max-width: 560px) { .topbar-in span:first-child { display: none; } .topbar-in { justify-content: center; } }

.call-btn {
  display: none; width: 44px; height: 44px; border-radius: 999px; align-items: center; justify-content: center;
  background: var(--accent); color: #fff;
}
.call-btn svg { width: 20px; height: 20px; }
@media (max-width: 920px) { .call-btn { display: inline-flex; } }

.btn.big { padding: 19px 28px; font-size: 17.5px; }
@media (max-width: 520px) { .hero-actions .btn { width: 100%; } }
.hero .lede strong { font-weight: 600; color: var(--ink); }

.checks { list-style: none; padding: 0; margin: 36px 0 0; display: grid; grid-template-columns: 1fr 1fr; gap: 12px 24px; padding-top: 28px; border-top: 1px solid var(--line); }
.checks li { position: relative; padding-left: 30px; font-size: 16.5px; color: var(--ink-2); }
.checks li::before {
  content: ""; position: absolute; left: 0; top: 3px; width: 20px; height: 20px; border-radius: 50%;
  background: var(--accent-soft) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%230e5a47' stroke-width='3'%3E%3Cpath d='m6 12 4 4 8-9'/%3E%3C/svg%3E") center / 12px no-repeat;
}
@media (max-width: 560px) { .checks { grid-template-columns: 1fr; } }
.transcript { margin: 0; }
.t-summary { grid-template-columns: 1fr 1fr; }
.t-summary div { font-size: 14px; }
.t-summary b { font-size: 16px; }

/* Calculator */
.calc-sec { background: var(--paper-2); }
.calc-grid { display: grid; grid-template-columns: 0.8fr 1.2fr; gap: clamp(32px, 5vw, 72px); align-items: center; }
@media (max-width: 960px) { .calc-grid { grid-template-columns: 1fr; } }
.calc { display: grid; grid-template-columns: 1fr; }
.calc-in { padding: 28px; display: grid; gap: 26px; }
.slider { display: grid; gap: 12px; font-size: 16.5px; font-weight: 500; }
.s-top { display: flex; justify-content: space-between; gap: 12px; align-items: baseline; }
.s-top output { font-family: var(--serif); font-size: 1.6rem; font-weight: 500; color: var(--accent); white-space: nowrap; }
input[type=range] {
  -webkit-appearance: none; appearance: none; width: 100%; height: 8px; padding: 0; border: 0; border-radius: 99px;
  background: linear-gradient(var(--accent), var(--accent)) 0 / var(--p, 50%) 100% no-repeat, var(--line);
  cursor: pointer;
}
input[type=range]:focus { box-shadow: none; background-color: transparent; }
input[type=range]::-webkit-slider-thumb { -webkit-appearance: none; width: 28px; height: 28px; border-radius: 50%; background: #fff; border: 3px solid var(--accent); box-shadow: 0 2px 6px rgba(0,0,0,.18); }
input[type=range]::-moz-range-thumb { width: 24px; height: 24px; border-radius: 50%; background: #fff; border: 3px solid var(--accent); }
.calc-out { background: var(--ink); color: var(--paper); padding: 26px 28px; display: grid; grid-template-columns: 1fr auto; grid-template-areas: "l btn" "n btn" "m btn"; column-gap: 24px; align-items: center; }
.calc-out > span { grid-area: l; } .calc-out b { grid-area: n; } .calc-out small { grid-area: m; }
.calc-out .btn { grid-area: btn; }
@media (max-width: 560px) { .calc-out { grid-template-columns: 1fr; grid-template-areas: "l" "n" "m" "btn"; } .calc-out .btn { margin-top: 16px; } }
.calc-out > span { font-size: 16px; color: #c7cad0; }
.calc-out b { font-family: var(--serif); font-weight: 500; font-size: clamp(2.6rem, 5vw, 3.4rem); line-height: 1.1; color: #fff; }
.calc-out small { font-size: 15.5px; color: #c7cad0; }
.calc-out .btn { background: var(--paper); color: var(--ink); border-color: var(--paper); }
.calc-out .btn:hover { background: #9fd1bf; border-color: #9fd1bf; }

/* Done-for-you split */
.split { display: grid; grid-template-columns: 1.2fr 1fr; gap: 16px; margin-bottom: 64px; }
@media (max-width: 860px) { .split { grid-template-columns: 1fr; } }
.split-col { border-radius: var(--radius); padding: 32px; }
.split-col h3 { font-size: 1.8rem; margin-bottom: 18px; }
.split-col ul { list-style: none; padding: 0; margin: 0; display: grid; gap: 14px; }
.split-col li { position: relative; padding-left: 34px; font-size: 17px; }
.split-col li::before { content: ""; position: absolute; left: 0; top: 2px; width: 22px; height: 22px; border-radius: 50%; }
.us { background: var(--ink); color: var(--paper); }
.us li { color: #d6d8dc; }
.us li::before { background: #9fd1bf url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2315171a' stroke-width='3'%3E%3Cpath d='m6 12 4 4 8-9'/%3E%3C/svg%3E") center / 13px no-repeat; }
.you { background: var(--card); border: 1px solid var(--line); }
.you li::before { content: counter(you); counter-increment: you; background: var(--accent-soft); color: var(--accent-ink); font-size: 13px; font-weight: 600; display: grid; place-items: center; }
.you ul { counter-reset: you; }
.time-note { margin: 24px 0 0; padding-top: 18px; border-top: 1px solid var(--line); font-size: 17px; }
.time-note b { color: var(--accent); }

/* Services v2 */
.svc-sec { padding-top: 0; }
.svc h4 { font-size: 1.5rem; }
.svc .aka { margin-top: auto; padding-top: 12px; font-size: 14.5px; color: var(--muted); border-top: 1px solid var(--line-soft); }
.also { margin-top: 40px; padding: 32px; border: 1px solid var(--line); border-radius: var(--radius); }
.also h3 { margin-bottom: 18px; }
.also ul { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: 1fr 1fr; gap: 14px 40px; }
.also li { font-size: 16.5px; color: var(--ink-2); padding-left: 22px; position: relative; }
.also li::before { content: "+"; position: absolute; left: 0; color: var(--accent); font-weight: 600; }
.also b { font-weight: 600; color: var(--ink); }
@media (max-width: 760px) { .also ul { grid-template-columns: 1fr; } .also { padding: 24px; } }

/* About */
.about { background: var(--paper-2); }
.about-grid { display: grid; grid-template-columns: 0.75fr 1.25fr; gap: clamp(32px, 6vw, 80px); align-items: center; }
@media (max-width: 860px) { .about-grid { grid-template-columns: 1fr; } }
.portrait {
  aspect-ratio: 4 / 5; border-radius: var(--radius); background: var(--card); border: 1px dashed var(--line);
  display: grid; place-items: center; color: var(--muted); font-size: 16px; overflow: hidden; max-width: 420px;
}
.portrait img { width: 100%; height: 100%; object-fit: cover; }
.about p { font-size: 17.5px; color: var(--ink-2); }
.sig { margin-top: 24px; font-size: 18px; }
.sig b { font-family: var(--serif); font-weight: 500; font-size: 1.35rem; }

/* Contact v2 */
.contact-grid { grid-template-columns: 1.4fr 1fr; }
@media (max-width: 960px) { .contact-grid { grid-template-columns: 1fr; } }
.contact-side { display: grid; gap: 16px; }
.side-card { display: block; text-decoration: none; padding: 24px 26px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--card); transition: border-color .2s ease; }
.side-card:hover { border-color: var(--ink); }
.side-card small { display: block; font-size: 15px; font-weight: 600; color: var(--accent); margin-bottom: 6px; }
.side-card b { display: block; font-family: var(--serif); font-weight: 500; font-size: 1.55rem; line-height: 1.2; margin-bottom: 6px; word-break: break-word; }
.side-card span { font-size: 15.5px; color: var(--muted); }
.side-card.call { background: var(--accent); border-color: var(--accent); color: #fff; }
.side-card.call small, .side-card.call span { color: #d4ebe2; }
.side-card.call b { font-size: 2rem; }
.panel-head span { font-family: var(--sans); font-size: 14px; }
details summary { font-size: 1.4rem; }
details .a { font-size: 17.5px; }
.faq-sec { padding-top: clamp(72px, 10vw, 128px); }

/* Industry pages */
.crumbs { font-size: 15px; color: var(--muted); margin-bottom: 22px; }
.crumbs a { color: var(--accent); text-decoration: none; font-weight: 500; }
.crumbs a:hover { text-decoration: underline; }
.ind-hero h1 { font-size: clamp(2.3rem, 4.6vw, 3.8rem); }
.ind-leaks { grid-template-columns: repeat(3, 1fr); }
@media (max-width: 900px) { .ind-leaks { grid-template-columns: 1fr; } }
.ind-handles { display: grid; grid-template-columns: 1fr 1fr; gap: clamp(32px, 6vw, 80px); align-items: start; }
@media (max-width: 860px) { .ind-handles { grid-template-columns: 1fr; } }
.handle-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 0; }
.handle-list li { display: grid; grid-template-columns: 26px 1fr; gap: 14px; padding: 18px 0; border-top: 1px solid var(--line); font-size: 18px; }
.handle-list li:last-child { border-bottom: 1px solid var(--line); }
.handle-list svg { width: 22px; height: 22px; color: var(--accent); margin-top: 3px; }
.ind-grid.small { margin-top: 8px; }
.ind-grid.small .ind { min-height: 0; padding: 22px; }
.ind-grid.small .ind .ex { padding-top: 10px; }

/* What is it */
.whatis { padding-top: clamp(56px, 8vw, 96px); border-top: 1px solid var(--line); }
.whatis-grid { display: grid; grid-template-columns: 0.85fr 1.15fr; gap: clamp(32px, 6vw, 80px); }
@media (max-width: 860px) { .whatis-grid { grid-template-columns: 1fr; gap: 20px; } }
.whatis .lede { max-width: none; }
.whatis .lede strong { font-weight: 600; color: var(--ink); }
.whatis-facts { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-top: 12px; }
@media (max-width: 680px) { .whatis-facts { grid-template-columns: 1fr; } }
.whatis-facts div { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius-sm); padding: 18px; }
.whatis-facts b { display: block; font-size: 15px; font-weight: 600; color: var(--accent); margin-bottom: 4px; }
.whatis-facts span { font-size: 16px; color: var(--ink-2); line-height: 1.45; }

/* To-do list + flow */
.todo-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; align-items: start; }
@media (max-width: 960px) { .todo-grid { grid-template-columns: 1fr; } }
.todo-card { background: #fffef8; border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.todo-head { display: flex; justify-content: space-between; align-items: center; padding: 18px 24px; border-bottom: 2px solid #e9b8a3; font-family: var(--serif); font-size: 1.4rem; background: #fffef8; border-radius: var(--radius) var(--radius) 0 0; }
.todo-count { font-family: var(--sans); font-size: 14px; font-weight: 600; color: var(--accent); background: var(--accent-soft); padding: 5px 10px; border-radius: 999px; }
.todo { list-style: none; margin: 0; padding: 8px 24px 16px; }
.todo li { display: grid; grid-template-columns: 26px 1fr; gap: 14px; padding: 12px 0; border-bottom: 1px solid var(--line-soft); }
.todo li:last-child { border-bottom: 0; }
.todo .box { width: 22px; height: 22px; border-radius: 6px; margin-top: 3px;
  background: var(--accent) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='3'%3E%3Cpath d='m6 12 4 4 8-9'/%3E%3C/svg%3E") center / 14px no-repeat; }
.todo s { font-size: 17.5px; color: var(--muted); text-decoration-color: var(--accent); text-decoration-thickness: 2px; }
.todo small { display: block; font-size: 15.5px; color: var(--ink); margin-top: 2px; font-weight: 500; }
.flow { padding: 8px 0 0; }
.flow h3 { font-size: 1.7rem; margin-bottom: 20px; }
.flow-steps { list-style: none; margin: 0; padding: 0; counter-reset: f; }
.flow-steps li { position: relative; padding: 0 0 26px 58px; counter-increment: f; }
.flow-steps li::before { content: counter(f); position: absolute; left: 0; top: 0; width: 38px; height: 38px; border-radius: 50%; background: var(--ink); color: var(--paper); display: grid; place-items: center; font-weight: 600; font-size: 16px; }
.flow-steps li::after { content: ""; position: absolute; left: 18.5px; top: 42px; bottom: 4px; width: 1px; background: var(--line); }
.flow-steps li:last-child::after { display: none; }
.flow-steps b { display: block; font-size: 18px; font-weight: 600; margin-bottom: 4px; padding-top: 6px; }
.flow-steps span { font-size: 16.5px; color: var(--ink-2); }

/* Comparison */
.compare-sec { background: var(--paper-2); }
.table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; border: 1px solid var(--line); border-radius: var(--radius); background: var(--card); }
.compare { width: 100%; min-width: 860px; border-collapse: collapse; font-size: 16px; }
.compare th, .compare td { padding: 16px 14px; text-align: left; vertical-align: top; border-bottom: 1px solid var(--line-soft); }
.compare thead th { font-family: var(--serif); font-weight: 500; font-size: 1.15rem; line-height: 1.2; border-bottom: 1px solid var(--line); }
.compare tbody th { font-weight: 600; width: 22%; }
.compare tbody tr:last-child th, .compare tbody tr:last-child td { border-bottom: 0; }
.compare td.yes::before, .compare td.no::before, .compare td.part::before { display: inline-block; width: 20px; font-weight: 700; }
.compare td.yes::before { content: "✓"; color: var(--accent); }
.compare td.no { color: var(--muted); }
.compare td.no::before { content: "✕"; color: #b4532a; }
.compare td.part::before { content: "~"; color: var(--muted); }
.compare .us-col { background: var(--accent-soft); font-weight: 600; color: var(--accent-ink); }
.compare thead .us-col { background: var(--accent); color: #fff; }
.compare-note { font-size: 14.5px; color: var(--muted); margin-top: 14px; }

/* Industry: three questions */
.three-q { padding-bottom: 0; }
.q3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
@media (max-width: 900px) { .q3 { grid-template-columns: 1fr; } }
.q3 > div { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 28px; }
.q3-n { display: block; font-size: 15px; font-weight: 600; color: var(--accent); margin-bottom: 10px; }
.q3 h3 { font-size: 1.5rem; margin-bottom: 10px; }
.q3 p { font-size: 17px; color: var(--ink-2); margin: 0; }
@media (max-width: 760px) {
  .table-wrap { overflow: visible; border: 0; background: none; }
  .compare { min-width: 0; display: block; }
  .compare thead { display: none; }
  .compare tbody, .compare tr { display: block; }
  .compare tr { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); margin-bottom: 14px; overflow: hidden; }
  .compare tbody th { display: block; width: auto; font-family: var(--serif); font-weight: 500; font-size: 1.3rem; padding: 16px 18px 10px; border-bottom: 1px solid var(--line-soft); }
  .compare td { display: grid; grid-template-columns: 46% 1fr; gap: 10px; padding: 10px 18px; font-size: 16px; }
  .compare td::before { order: 2; }
  .compare td[data-label]::after { content: attr(data-label); order: -1; font-weight: 500; color: var(--ink-2); }
  .compare td.yes::before, .compare td.no::before, .compare td.part::before { display: none; }
  .compare td.us-col { padding-top: 14px; padding-bottom: 14px; }
}
